Reverse Logistics
DM Provides a Reverse Logistics solution like no other! Proactive consumer communication + quick return recovery = Consumer Expectations Exceeded
Highly Customizable Technology
DM has developed a proprietary web-based Transportation Management System (TMS) called EasyFreight™, which can integrate with virtually any system or any file type.
Everywhere, anywhere
DM’s service area covers every zip code in the continental US. Have a return in Missoula, MT? We’ve got you covered! Need it shipped back to your warehouse, vendor or somewhere else? Done! DM Delivers!!!
Happier customers!
DM Delivers proactive communication, providing a better experience for your consumers. Your own customer service team will have fewer calls asking “When is my return getting picked up?”
With DM, size doesn’t matter!
Regardless if your returned product is a lamp, couch, refrigerator, piece of fitness equipment, or a sauna there is no item DM can’t recover directly from your consumer.
See it all as it happens
Move from virtual invisibility on your returns to detailed visibility with DM. Your customer service team will have access to DMs secure EasyFreight™ portal, where they can get quick answers to tracking. To elevate your customers experience, they will have full visibility on a web page DM designs with your company.